Thursday, October 22, 2020

Abbot Houston Locksmith is a family-run business, and the owner of the company -Linda Wilson- does her best to ensure the guaranteed efficiency and satisfaction of the work she provides for her clients. "The success of our company", as she says, "isn't merely the numbers in the books, but the priority of honesty with the clients." By personally selecting the technicians she adds on to her team, and communicating with them what it is she expects as a business owner and manager, she has been considered fair, and will show loyalty to both her technicians and clients in whatever situation is presented. While trustworthiness is her most important quality, she also focuses on client/company relations. 

The client is not only important to the business, it is important to her, and therefore to the entire team! Her son -James Wilson- has worked for the company and been licensed with the State of Texas for over two years, and she has taught him as she has taught all of her technicians and staff. Through example and upholding of policy, Abbot Houston Locksmith has been noted as the city's most reliable locksmith because their priority is to put the clients' needs first. As believers in God, these standards are not just a part of her and her family's business model, but qualities found in their home lives as well. 

Abbot Houston Locksmith started on the roads of Houston, Texas with the renown master locksmith James Michael Wilson and expanded as the company moved to a key-shop in Atlanta, Georgia in 1995. Since then the company has continued to serve the good people of these two great metropolitan areas for over 25 years. As Abbot Houston Locksmith has grown in both notability and credibility, Ms. Wilson has continued to maintain good relations with some of their longest clients, as well as established new connections with both clients and fellow locksmith companies. 

Teamwork is how the dream has been fulfilled, and through many trials, as well as taking into consideration the thoughts and remarks made by clients over the years, the model of excellence has evolved into something unique to its own! Abbot Houston Locksmith strives to be the leading example in costumer service and has been sought out by news agencies as well as the state department to report on the incidences of fraud and misconduct in the industry over the years. 

By educating the client-base, as well as new-coming technicians, Abbot Houston Locksmith makes safety and security its top priority both as a profession, and as a principle of character!

Wednesday, October 21, 2020

With the elections upon us, it is the season for making decisions, and sometimes makings decisions can be quite the process. In last week's discussion, we touched base on what kinds of questions would help the potential client acquire the necessary knowledge when choosing the right locksmith company. Abbot Houston Locksmith has shown consistently to be reliable, affordable, and trustworthy; and that is the number one policy that our company is based on- trust. This is an important quality for when it is time to decide which locksmith company you will call to get the job!

When making a decision, it is good to remember to trust yourself. Choosing the right locksmith is very important because often times you are inviting them into your home, your work space, and providing them with confidential information such as credit card information, safe codes and key copies. Abbot Houston Locksmith is proud to say that in over 30+ years of providing lock and security services, our clients have attested to our commitment towards fair and dependable services, and our reviews prove it! 

Working under a locksmith company license authorized by the Private Security Statutes & Rules by the State of Texas, technicians and management of Abbot Houston Locksmith are well-trained and dependable in the selling, installation, servicing, and maintenance of mechanical and electronic locks and deadbolts. We understand the importance of reliable security and have done work for many well-known companies and organizations including the US Marshals, police department, and commercial/residential clients. It is company policy for each staff member to attend yearly conventions, educational workshops, and seminars in order to remain up-to-date with the latest equipment and state policies. Each of our staff members at Abbot Houston Locksmith undergoes a thorough background check, and are held to the company's standard of reliability and excellence. When a client is dissatisfied, the management and technician work together in order to solve the issue and better assist the needs of the client.

We at Abbott Houston Locksmith find great satisfaction in the work that we do, We work as a team with the client in order to get the job done, and we want to hear from you! Our reviews are how we stay updated with how our clients feel about the services they have been provided, and it is important for us to maintain this consistency in reliability so that when potential clients find themselves needing to decide which locksmith they need, they choose Abbot Houston Locksmith, and that they know the reasons why!

Friday, October 16, 2020

We all go through those funky weeks where we seem to lose our phone every 5 minutes, or misplace something that we are holding right in our hands. Often times, it is the items that we use the most that end up getting misplaced the most often. In the case of home and car keys, this is an inconvenient and stressful predicament. That is why finding a locksmith that you trust to be professional and diligent is so important. 

Here a few key ways one can trust that they are always finding a reliable locksmith:

When you first begin looking into locksmiths, provide a clear explanation for the work that you need done. If you have any questions, feel free to ask the answering service, for they will most likely be skilled and knowledgeable, and will be able to help you out! Steer clear from ambiguous language. Ask precisely what will need to be done and what products will be provided for the service. Becoming knowledgeable yourself will ensure that you are not taken advantage of. With Abbot Houston Locksmith, the costumer is always provided with a detailed description of the work that will be done, BEFORE the technician begins cutting and drilling.

What is it exactly that will be done, and do they describe their services clearly and unambiguously?

When a service is provided, we want to trust that we are getting what we paid for. Before we accept a service and hand over our hard earned dollars, we want to understand what it is that is being done. For example, let's say you simply need a new deadbolt for your door. The service provider on the phone did not ask you any follow up questions, and was a bit unclear as to the labor that would be provided. The job, you thought, would be simple enough, but all of a sudden this simple job turns into double the time you were told, and the price is tripled from the one you were quoted on the phone. The work has been done and now the technician is threatening to call the police for his or her compensation. 

Here is how to avoid this uncomfortable situation:

Do your research!

Ask the office you are calling to provide you with price quotes for the products, labor costs, and costs for time, and see that they align with the price being given by the technician. Be sure that the technician has gone over all aspects of the service before the work is done, and then reviews them with you after the service has been provided.

Double check!

Last but not least, before the service provider has even left the area, check and see if the job has been done to your standards, that it is functioning properly with all the key copies or codes that the technician has provided, and that the area has been left clean and neat. Lastly, before you process the payment, ask the technician to review his or her work one last time in order to ensure that the work has been done thoroughly and correctly. Do not be shy to ask how something works, or if anything else is needed! They are there to assist you. 

Once you feel that you are satisfied and everything has been done as described (or better!), be sure to leave a good review for the company, as this will support the business and let the company office know that their technicians and answering services have done a job well done. Then hold on to their business card for later use, building a relationship with a reliable locksmith company, such as Abbot Houston Locksmith, will ensure that the next time you seem to be having a funky week, you know immediately who to call, and what to expect!

 

 

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